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HP LAPTOP PARTS
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Warranty Information
Each part we sell carries a warranty against defects. We will gladly exchange any defective part received within the warranty period with a new direct replacement part. If you feel you received a part that is defective, please contact us immediately by filling out our RMA Request link on our website. We will issue a RMA number for you to put on the outside of the box when you send the item back for exchange. The warranty period starts on the date of the invoice and must be received for exchange within the specified warranty period. An approved RMA is required for exchange for the same part only and there are no refunds. Keyboards, hard drives, cd drives, drive caddies, cooling fans, lcd cables, lcd hinges, plastic covers, palmrests, bottom casing, bezels, rear lids, speakers and ac adapters carry a one year (365-day) warranty. Batteries carry a 90-day warranty. LCD inverters, LCD and LED displays, motherboards, power boards, wifi cards, USB boards, bluetooth modules, ALL circuit boards carry a 30-day warranty. DC jacks, dc jack boards, dc jacks with cables, drive connectors, keyboard skins, power cords and any other part not specifically listed above carry no warranty. The customer is responsible for matching our part's description, any part number or any other listed numbers associated with a particular part to determine if it is the correct part. Each part listed has a picture that represents the part that is being ordered. All numbers must match as parts are rarely interchangeable between different laptop brands or models. If you have any doubt you are ordering the correct part, please email us through our website prior to placing your online order and we will do our best to assist you in finding the correct part for your laptop. This will require removal of the part in question so we may accurately match all part numbers as this is important for a correct part match. All refused shipments once shipped will be subject to a 15% restocking fee and any other charges occuring from a refused shipment or cancelled order.








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